Terms & Conditions

You are accepting the Terms of Service and Privacy Policy for your V2 portal access.

WHAT YOU ARE ACCEPTING

• Platform for licensed healthcare professionals only. Access requires a valid NPI.
• Products are compounded preparations — not FDA-approved. Clinical decisions are your responsibility.
• Educational materials must be reviewed before distributing to patients.
• Disputes resolved by binding individual arbitration under Idaho law.
• We collect professional information per our Privacy Policy. No patient PHI collected.

Terms of Service  |  Privacy Policy

I have reviewed and accept the Terms of Service and Privacy Policy. I confirm that I am a licensed healthcare professional.

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Terms of Service

Effective Date: DATE, 2026  |  Last Updated: DATE, 2026

These Terms of Service ("Terms") are a legally binding agreement between you and V2 Sciences, an Idaho corporation ("V2 Sciences", "V2," "we," "us," or "our"), governing your access to and use of the V2 Sciences buying platform, including the websites www.v2sciences.com and www.buyv2.com, all associated applications, Digital Sales Rooms, and any related services (collectively, the "Platform").

By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree, do not access or use the Platform.

PLEASE READ SECTION 13 (DISPUTE RESOLUTION AND BINDING ARBITRATION) CAREFULLY. It contains a binding arbitration provision and class action waiver that affect your legal rights.

1. Eligibility — Licensed Healthcare Professionals Only

The Platform is available exclusively to licensed healthcare professionals. By accessing the Platform, you represent and warrant that:

• You are a licensed physician, nurse practitioner, physician assistant, nurse with medical director oversight, or other licensed healthcare professional in good standing in your jurisdiction of practice;
• You or your overseeing medical director / prescribing provider hold a valid, active NPI;
• Your professional license has not been revoked, suspended, or subject to disciplinary action that would impair your authority to prescribe or recommend medical treatments;
• You are accessing the Platform for professional purposes related to your medical practice, not as a consumer or patient; and
• You are at least 18 years of age.

V2 reserves the right to verify your credentials at any time and to suspend or terminate access if you do not meet these eligibility requirements or if your representations are found to be inaccurate.

2. Account Registration and Security

Access to the portal requires verification and authentication. You are responsible for:

• Providing accurate, current, and complete information during the application and verification process;
• Maintaining the security of your login credentials and promptly notifying us of any unauthorized access to your account;
• All activity that occurs under your account, whether authorized by you or not; and
• Updating your account information promptly if your professional credentials, practice location, or contact information changes.

You may not share your account credentials with any other person. Each user must have their own verified account. Unauthorized sharing of credentials is grounds for immediate account termination.

3. License to Use the Platform

Subject to your compliance with these Terms, V2 grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for lawful professional purposes within your professional practice.

This license does not include the right to:

• Copy, reproduce, distribute, or create derivative works from Platform content except as expressly permitted;
• Resell, sublicense, or otherwise transfer your access rights to any third party;
• Access the Platform for any competitive purpose, including to build a competing product or service;
• Scrape, crawl, or use automated means to access Platform data;
• Circumvent, disable, or interfere with any security features of the Platform; or
• Use the Platform in any manner that violates applicable law, including federal and state healthcare laws.

4. Products, Orders, and Compounding Disclaimer

IMPORTANT — PLEASE READ: Products offered through the V2 Platform are NOT FDA-approved, FDA-cleared, or FDA-licensed. They have not been evaluated by the U.S. Food and Drug Administration for safety, efficacy, or quality prior to marketing.

By placing an order through the Platform, you acknowledge and agree that:

• You are ordering products for use in your professional practice under your professional authority and judgment;
• You understand that V2 products differ from FDA-approved drugs and have not undergone the same pre-market review process;
• You are solely responsible for determining the appropriateness of any compounded product for any individual patient under your care, consistent with your professional obligations and applicable scope of practice;
• V2 makes no representations or warranties regarding the therapeutic equivalence of any compounded product to any FDA-approved drug;
• All orders are subject to availability and the terms agreed to at checkout; and
• V2 is not a licensed pharmacy and does not engage in the compounding, dispensing, or pharmacy practice of drugs. Product fulfillment is managed by licensed healthcare professionals and their authorized facilities.

Product descriptions, dosing information, and educational content on the Platform are for informational purposes only and do not constitute medical advice, clinical guidance, or a treatment protocol. You are solely responsible for exercising your independent professional judgment in applying any information from the Platform to patient care.

5. Media Kit and Educational Materials

The Platform may allow you to use and distribute educational materials. Your use of such materials is governed by the separate Media Kit Terms of Use, which are incorporated into these Terms by reference.

Key obligations include:

• You are solely responsible for reviewing all materials for accuracy and compliance with applicable law before distributing them to patients or the public;
• You must not make claims that V2 products are FDA-approved or equivalent to any FDA-approved drug;
• You must not use materials in a manner that violates FTC health advertising guidelines, state medical board regulations, or any applicable professional conduct rules; and
• V2 is not liable for any consequence arising from your patient-facing use of educational materials generated through the Platform.

6. Prohibited Uses

You agree not to use the Platform to:

• Violate any applicable federal, state, or local law, including healthcare fraud and abuse laws, Anti-Kickback statutes, Stark Law, and state licensing regulations;
• Submit false, misleading, or fraudulent information, including misrepresenting your credentials;
• Access, collect, or use another user's account or personal information;
• Transmit, post, or distribute patient Protected Health Information (PHI) through the Platform;
• Make representations to patients or the public that V2 products are FDA-approved or have undergone FDA review;
• Use Platform content or data for competitive intelligence or to develop a competing product;
• Engage in conduct that could expose V2 to liability or harm its reputation; or
• Interfere with the security, integrity, or performance of the Platform.

7. Intellectual Property

All content, features, and functionality of the Platform — including text, graphics, logos, software, and data — are owned by V2 or its licensors and are protected by U.S. and international copyright, trademark, and other intellectual property laws.

Educational content and research materials on the Platform are offered for your personal professional use only. You may not reproduce, distribute, or publicly display Platform content without our prior written consent.

8. Disclaimer of Warranties

THE PLATFORM AND ALL CONTENT, PRODUCTS REFERENCED, AND SERVICES PROVIDED THROUGH IT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, V2 DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OR INFORMATION ON THE PLATFORM; AND
• WARRANTIES REGARDING THE SAFETY, EFFICACY, OR QUALITY OF ANY V2 PRODUCT.

Your use of the Platform is at your sole risk. No information obtained through the Platform creates any warranty not expressly stated in these Terms.

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, V2 AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE PLATFORM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL V2'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO V2 IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for certain types of damages. In such jurisdictions, the above limitations may not fully apply to you, and V2's liability shall be limited to the maximum extent permitted by applicable law.

10. Indemnification

You agree to defend, indemnify, and hold harmless V2 and its officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Platform in violation of these Terms;
• Your violation of any applicable law or regulation, including healthcare laws;
• Your patient-facing use of educational or marketing materials offered through the Platform;
• Any misrepresentation regarding your professional credentials or license status; or
• Your clinical decisions, prescribing practices, or patient care activities.

11. Termination

V2 may suspend or terminate your access to the Platform at any time, with or without notice, for any reason, including if we reasonably believe you have violated these Terms or applicable law.

You may close your account at any time by contacting us at [email protected]. Account closure does not affect any data retained under our legal retention obligations.

Upon termination, your license to use the Platform immediately ceases. Sections 4, 7, 8, 9, 10, 12, and 13 of these Terms survive termination.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Idaho, without regard to its conflict of law principles. To the extent any dispute is not subject to arbitration under Section 13, you consent to exclusive jurisdiction and venue in the state and federal courts located in Idaho.

13. Dispute Resolution and Binding Arbitration

READ THIS SECTION CAREFULLY. It requires binding individual arbitration of disputes and waives your right to a jury trial and class action participation.

Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or the breach, termination, enforcement, interpretation, or validity thereof (collectively, "Disputes") shall be resolved by binding individual arbitration, except as provided below.

Informal Resolution First

Before initiating arbitration, you agree to first contact us at [email protected] and attempt to resolve the Dispute informally for at least 30 days. If the Dispute is not resolved within 30 days, either party may proceed to arbitration.

Arbitration Rules

Arbitration shall be administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, or, if applicable, its Consumer Arbitration Rules, as modified by these Terms. The arbitration shall take place in Idaho. The arbitrator shall have authority to award any remedy available at law or in equity, except as limited by these Terms.

Class Action Waiver

YOU AND V2 AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of class or representative proceeding.

Exceptions

Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent imminent irreparable harm pending arbitration. Nothing in this Section limits V2's right to seek relief in court for intellectual property infringement.

Opt-Out

You may opt out of this arbitration agreement by notifying us in writing at [email protected] within 30 days of first accepting these Terms. Your opt-out notice must include your name, relevant NPI, email address, and a clear statement that you are opting out of arbitration.

14. General Provisions

Entire Agreement. These Terms, together with the Privacy Policy and Terms of Use, constitute the entire agreement between you and V2 regarding the Platform and supersede all prior agreements.

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.

Waiver. Failure by V2 to enforce any right under these Terms does not constitute a waiver of that right.

Assignment. You may not assign your rights or obligations under these Terms without our prior written consent. We may freely assign our rights.

Changes to Terms. We may update these Terms at any time. If we make material changes, we will update the effective date above. Your continued use of the Platform after the effective date constitutes acceptance of the updated Terms.

Contact. Questions about these Terms may be directed to [email protected].

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Privacy Policy

Effective Date: DATE, 2026  |  Last Updated: DATE, 2026

V2 Sciences, LLC ("V2 Sciences", "V2," "we," "us," or "our") is an Idaho corporation that operates a platform for wellness products and educational resources at www.v2sciences.com, www.buyv2.com, and related subdomains (the "Platform").

This Privacy Policy describes how we collect, use, disclose, and protect information when you use the Platform. It also describes your rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

This Platform is intended exclusively for licensed healthcare professionals. If you are a patient or consumer, please contact your healthcare provider directly. Do not submit personal health information through this Platform.

1. Information We Collect

A. Information You Provide Directly

Clinician Application (v2sciences.com)

• National Provider Identifier (NPI) or NPI of medical director
• Full name and professional credentials (e.g., MD, DO, NP, PA, BSN)
• Email address and phone number
• Practice name, medical specialty, and state of licensure
• Practice address (street, city, zip — optional)
• Referral source (how you heard about us)

Account Login

• Google account email address (via Google OAuth)
• Session authentication tokens (stored in secure, httpOnly cookies)

NPI

• NPI number you submit
• Provider name, specialty, and credential data retrieved from the publicly available National Plan & Provider Enumeration System (NPPES) registry — this data originates from the federal database, not directly from you

B. Information Collected Automatically

Usage and Engagement Data

• Products viewed, pricing pages accessed, and documents downloaded within sessions
• Session duration and engagement activity within the portal
• Features used and pages visited on the Platform

Technical Data

• IP address, browser type and version, device type and operating system
• Referring URL and session identifiers

C. Information from Third Parties

• NPPES (National Plan & Provider Enumeration System): Public federal registry data associated with NPI numbers you submit, including provider name, specialty, credential, and practice information.
• Google: Email address and basic profile information provided when you sign in using Google OAuth.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Credential Verification: Verify that users are licensed healthcare professionals by validating NPI numbers against the NPPES registry.
• Account Management: Create and maintain your account, authenticate your identity, and provide access to Platform features.
• Order Processing and Fulfillment: Process product orders, coordinate with fulfillment partners, and communicate order status and updates.
• Sales and Account Support: Assign you to an appropriate sales representative, enable follow-up on product and educational inquiries, and track engagement for account management purposes.
• Platform Operations and Improvement: Monitor and improve Platform functionality, detect and prevent fraud and unauthorized access, and maintain security audit trails.
• Marketing and Communications: Send informational updates about products, educational content, platform features, and promotions relevant to your practice. You may opt out at any time (see Section 5).
• Legal Compliance: Retain records as required by applicable healthcare, tax, and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information.

We share your information only in the following circumstances:

Assigned Sales Representatives

Your account information, NPI, contact details, and Platform engagement data are shared with the V2 sales representative assigned to your territory or through your referral source. Your representative uses this information to support your account, follow up on inquiries, and coordinate orders.

Order Fulfillment Partner

Order information — including your NPI, practice name, product selections, and shipping address — is shared with our fulfillment partner for the purpose of processing.

Legal Requirements

We may disclose your information if required by applicable law, legal process, court order, or governmental authority, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of V2, our users, or others.

Business Transfers

If V2 is acquired, merges with another entity, or undergoes a change of control or sale of assets, your information may be transferred as part of that transaction. We will notify you via Platform notice or email prior to any such transfer and your information becoming subject to a different privacy policy.

4. Data Retention

We retain your information for the periods set out below, after which data is securely deleted or irreversibly anonymized:

Data Category	Retention Period	Basis
Account and profile data	7 years from account closure	Healthcare record retention requirements
Order records	7 years from order date	Tax and regulatory compliance
NPI verification records	7 years from verification date	Credential audit trail
Engagement data	2 years from session date	Analytics and sales records
System and webhook logs	90 days	Operational security
Marketing consent records	Duration of relationship + 5 years	TCPA/CAN-SPAM compliance

5. Your Choices

Marketing Communications

You may opt out of marketing emails at any time by clicking the "Unsubscribe" link in any marketing email or by contacting us at [email protected]. Opting out of marketing communications does not affect transactional or account-related communications, which will continue as necessary to service your account.

Phone and SMS Communications

If you provided your phone number and consented to calls or SMS messages, you may revoke that consent at any time by replying STOP to any SMS message or by contacting us at [email protected].

Account Information

You may update your account information by logging into your portal account or contacting us at [email protected].

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) (California Civil Code §§ 1798.100 et seq.) grants you specific rights regarding your personal information.

Categories of Personal Information We Collect

• Identifiers: Name, email address, phone number, IP address, NPI, account identifiers, session identifiers
• Professional or Employment Information: Medical specialty, professional credentials, practice name, practice address
• Internet or Other Electronic Network Activity: Platform usage data, engagement data, session information, AI assistant interactions
• Commercial Information: Order history, product interests, purchasing activity
• Inferences: Engagement scores derived from session behavior and account activity patterns

Your Rights

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources, our business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected about you. Note that we are required to retain certain records under applicable law (e.g., 7-year retention for order records) and will inform you of any such limitation when responding to your request.
• Right to Correct: You may request correction of inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information and do not share it for cross-context behavioral advertising.
• Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information for purposes beyond those permitted by CPRA without your consent.
• Right to Non-Discrimination: We will not discriminate against you — including by denying services, charging different prices, or providing a different level of service — for exercising any of your privacy rights.

How to Submit a Request

To exercise any of the rights above:

• Email: [email protected]
• Subject line: CCPA Privacy Request

We will verify your identity before processing your request, typically by confirming your NPI and email address on file. We will respond within 45 calendar days. If we require an extension (up to an additional 45 days), we will notify you within the initial 45-day period.

You may designate an authorized agent to submit a request on your behalf. We will require written authorization signed by you and may verify your identity directly before honoring the agent's request.

California residents may also contact the California Privacy Protection Agency (CPPA) at cppa.ca.gov if you believe your rights have not been honored.

7. Security

No method of electronic transmission or storage is completely secure. While we use commercially reasonable measures to protect your information, we cannot guarantee its absolute security. If you believe your account has been compromised, contact us immediately at [email protected].

8. HIPAA Notice

V2 Sciences does not collect, process, or store patient Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA), 45 CFR Parts 160 and 164.

The Platform collects and processes only healthcare professional information — NPI, credentials, practice data, and order history. None of this information constitutes PHI under 45 CFR § 160.103, which defines PHI as individually identifiable health information relating to a patient's health condition, provision of care, or payment for care.

Accordingly, a Business Associate Agreement (BAA) between V2 and healthcare professionals using the Platform is not applicable. If you have questions about this determination, contact [email protected].

9. Third-Party Links and Services

The Platform may contain links to third-party websites or embed third-party services (such as financing tools). This Privacy Policy does not apply to those third-party services. We encourage you to review the privacy policies of any third-party services you interact with through the Platform. V2 is not responsible for the privacy practices of third parties.

10. Children's Privacy

This Platform is not directed to individuals under 18 years of age and is accessible only to licensed healthcare professionals. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected information from a person under 18, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page and, where appropriate, by email or in-Platform notice. Your continued use of the Platform after we post the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this page periodically.

12. Contact Us

For privacy-related questions, requests, or complaints:

V2 Sciences
[email protected]